Front transforma e-mail em um hub de comunicação colaborativa com o cliente, onde as equipes trabalham juntas em caixas de entrada compartilhadas. Encaminhe mensagens de forma inteligente, automatize fluxos de trabalho e forneça atendimento ao cliente personalizado em escala com análises que revelam o desempenho da equipe e a satisfação do cliente.
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#serviço-ao-cliente#caixa de entrada compartilhada#colaboração
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2026-08-01 - 2026-08-31
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2026-08-01 - 2026-08-31
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Front Core Features
Shared Inboxes — Collaborate on team email addresses like support@ or sales@, with the ability to assign, comment, and resolve messages together.
Automation & Workflows — Create rules to automatically route, tag, and prioritize messages, reducing manual work and ensuring timely responses.
Analytics & Reporting — Track team performance, response times, and customer satisfaction with detailed dashboards and reports.
Integrations — Connect with 100+ tools like Slack, Salesforce, Jira, and more to streamline workflows and data sync.
Customer Communication Hub — Unify email, chat, and social messages into one platform for a complete view of customer interactions.
Collaboration Tools — Use internal comments, mentions, and shared drafts to work together on responses without leaving the inbox.
Mobile & Desktop Apps — Access Front on iOS, Android, and desktop apps for seamless communication on the go.