關於 Intercom
Intercom 是一個客戶服務平台，配備了由人工智慧驅動的聊天機器人 Fin。自動化支援、吸引客戶，並跨渠道管理對話。
標籤
#客戶服務#支援#自動化
0 次訪問
0 個收藏
定價
每月 $39 起Visit Trend
Key Metrics
2026-08-01 - 2026-08-31- Monthly visits
- 0
- Avg. visit duration
- 00:00
- Pages per visit
- 0.00
- Bounce rate
- 0.00%
Source Share
Direct visits: 0%Email: 0%Organic search: 0%Paid ads: 0%Referrals: 0%
Traffic Sources
2026-08-01 - 2026-08-31- Direct visits0
- Email0
- Organic search0
- Paid ads0
- Referrals0
Intercom 核心功能
AI Chatbot Fin — Fin is an AI-powered chatbot that resolves up to 50% of customer queries instantly, using your knowledge base and past conversations to provide accurate answers.
Omnichannel Inbox — Manage all customer conversations from email, web, mobile, and social channels in a single, unified inbox.
Help Center & Knowledge Base — Create a self-service help center with articles, FAQs, and guides, reducing support volume and empowering customers to find answers themselves.
Proactive Messaging — Engage customers with targeted, automated messages based on their behavior, location, or stage in the customer journey.
Automation Workflows — Build custom workflows to automate repetitive tasks, route conversations, and trigger actions based on customer intent or data.
Customer Data & Insights — Access rich customer profiles and analytics to understand customer behavior, measure support performance, and make data-driven decisions.
Integrations & API — Connect Intercom with 300+ tools like Salesforce, Slack, and Shopify, or use the API to build custom integrations.
Intercom 订阅计划
Essential
$39/mo per seat
- Shared inbox
- Help center
- Basic automation
- Up to 2 seats
Advanced
$99/mo per seat
- Everything in Essential
- Fin AI chatbot
- Advanced automation
- Custom data attributes
- Up to 10 seats
Expert
$139/mo per seat
- Everything in Advanced
- Unlimited seats
- Advanced AI features
- Multi-brand support
- Custom reporting
